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Catheter support

Achieving success with ISC really is all about seamlessly fitting it into your everyday life, there’s no need to worry if it takes a while to get things right for you and your lifestyle.

 

We know that establishing a great routine in the first few weeks after being taught ISC really makes a difference to you getting the benefits you are hoping for. Whilst at first this might seem overwhelming, it will soon become a normal part of your daily life.

 

For those that have recently started using ISC or have recently changed their catheter, we have a dedicated Best Start™ programme dedicated to helping you get started with the right routine.

 

Our  Always There™ program has been designed as a support function for those looking to maintain the best possible quality of life with their ISC routine.

 

We want you to know that if you ever find that you are having difficulties, you can always call and we will arrange the support you need.

Best Start™

Best Start™

A unique programme for people who have started using ISC or have recently changed their catheter.

Always There™

Always There™

An ongoing support programme, helping you to become more confident with your routine. 

Access the ISC support programme

Access the ISC support programme

As a valued Coloplast Charter customer we'll provide access to exclusive online content with tips and stories from other users, along with personalised emails

New to Coloplast Charter?

New to Coloplast Charter?

If you're new to Coloplast Charter you will need to register for an account before you can start ordering your prescription products with us. 

Continence video guides

Continence video guides

Guides to help manage your symptoms for both urinary retention and incontinence.

WheelMate

WheelMate

Accessible toilet finder App - download free to your smart phone to view the nearest public toilets - wherever you are.

Continence support groups

Continence support groups

The right support can make a significant difference to your health and wellbeing.

Order Continence products

Order Continence products

Coloplast Charter supply all catheters available on prescription. You can place your prescription request online in minutes, we'll handle the whole process for you.

Telehealth service CQC registered

Telehealth service CQC registered

As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services.

These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.

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