First call (5-7 days after you have been taught ISC)
Our experienced specialists will call you within a few days to discuss the routine your nurse has asked you to follow and set up your ongoing delivery preferences. We are here to answer any concerns you may have about starting ISC and support you in becoming confident in your new routine.
If we uncover an issue that we can’t resolve, we will advise you to see your specialist nurse or GP.Register with Coloplast Charter
Telehealth service CQC registered
As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services. These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.