More than just delivery - take a look at some of the core benefits you receive when ordering your ostomy products via Coloplast Charter.
Unique online and email support programme
A dedicated resource of information for people like you. With advice, tips and stories from experts and other users, so you know that you are not alone.
Welcome call from one of our experienced CQC registered specialists*
As well as ongoing support, we are here to help you overcome any challenges you may face with your daily routine. Should we not be able to provide the support you need, we will direct you back to your nurse or G.P.
Regular Health checks through our email programme*
Through the email programme we will regularly ask you to take a simple ostomy check, it will help you to identify if you are developing any issues that you don't need to put up with - we will arrange the support you need.
Telehealth service CQC registered
As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services. These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.