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Adapting to life with a stoma

Coloplast Charter for Ostomates

At Coloplast Charter we know that adopting to life back home with a Stoma can be overwhelming, so we offer some addional services to help you get off to the best start.

 

We speak to people like you all the time, so we are in a great position to pass on tips, advice and the wisdom of other users' experiences.  As your confidence grows, we can help you take on new challenges and return to an active fulfilling life.

 

We want you to know that if you ever find that you are having difficulties, you can always call and we will arrange the support you need.

 

If we uncover an issue that we can't resolve, we will advise you to see your specialist nurse or GP.

More than just delivery - take a look at some of the core benefits you receive when ordering your ostomy products via Coloplast Charter.


Unique online and email support programme

A dedicated resource of information for people like you. With advice, tips and stories from experts and other users, so you know that you are not alone.


Welcome call from one of our experienced CQC registered specialists*

As well as ongoing support, we are here to help you overcome any challenges you may face with your daily routine. Should we not be able to provide the support you need, we will direct you back to your nurse or G.P. 


Regular Health checks through our email programme*

Through the email programme we will regularly ask you to take a simple ostomy check, it will help you to identify if you are developing any issues that you don't need to put up with - we will arrange the support you need.

My cutting template

My cutting template

We will cut your ostomy bags to the size you need, use the Stoma cutting guide included in your discharge pack.

Download your cutting template
Electronic Prescription Service (EPS)

Electronic Prescription Service (EPS)

By subscribing to our Electronic Prescription Service (EPS) your GP is able to send us your prescription electronically making the process much quicker.

Learn about EPS
New to Coloplast Charter?

New to Coloplast Charter?

If you're new to Coloplast Charter you will need to register for an account before you can start ordering your prescription products with us. 

Register
Travel and your Ostomy

Travel and your Ostomy

Going on holiday or just planning a weekend away from home? Get tips for travelling by car, bus or plane with a stoma.

Access tips and advice
WheelMate

WheelMate

Accessible toilet finder App - download free to your smart phone to view the nearest public toilets - wherever you are.

Download today
Ostomy Video guides

Ostomy Video guides

Learn how to prepare, apply, use, remove and dispose of your ostomy appliances. 

Find out more
Self-Assessment tools

Self-Assessment tools

Advice on the correct stoma care routines, tips for healthy skin and assessing the right product for your body shape.

Stoma Care Routines

Telehealth service CQC registered

Regulated by the Care Quality commission

As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services. These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.

 

View our registration

Order Ostomy Products

Order Ostomy Products

Whether you use a Dansac, Hollister, Convatec, Coloplast, Pelican or any other manufacturer product, you can place your prescription request online in minutes, we'll handle the whole process for you.

Place your order
Core 4

Core 4

Strengthening your core muscles is the first step in resuming an active, healthy life. Working with leading healthcare professionals in the UK we have developed the Core 4.

View the Core 4 exercises
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