“Please be aware that due to an internal upgrade of our systems, the order history on your account will be temporarily unavailable for the following period – Fri 16th May 3pm – Mon 20th May 09am. Orders can still be placed online manually during this time. We apologise for any inconvenience this may cause.”
We know that it isn’t easy living with intimate healthcare needs. Whether you are living with a stoma or performing ISC there are sometimes more challenges to overcome than just how to get hold of your products.
That’s why at Coloplast Charter we can offer you support and advice on your products and routine, as well as ensuring you have the products you need delivered discreetly to your door. We are with you every step of the way.
Telehealth service CQC registered
As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services. These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.
However you choose to place your order, we take care of everything for you. From requesting your prescription from your GP to delivering your products discreetly to your door.
By subscribing to our Electronic Prescription Service (EPS) your GP is able to send us your prescription electronically making the process much quicker.Learn about EPS
“I’ve been a customer for four years and I stick with Coloplast Charter. Their simple to use website and friendly call centre take care of all my needs - I keep busy getting on with life!”
Neil, Coloplast Charter Customer
“Vulnerable patients are looked after individually and appreciate the calls to check on them. I am confident in telling my patients that their order will be with them WITHIN a week.”
Helen, Clinical Nurse Specialist
Find out more