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Please be assured our service will be running as normal through the National Lockdown period. We are expecting high call volumes, please stay on the line if you require an order or support and we will answer your call as quickly as we can.

We have stocks available and our teams are here to take your orders and get them out and delivered to you. Please continue to order only the quantities that you need, just as you usually would.  

Our phone lines are open Monday-Friday 08:00-18:00 and on Saturday 09:00-12:30  

You can also order online if this is easier for you. 

Register to Coloplast Charter

New to Coloplast Charter or no login details?  It's quick and easy to register as a new customer or access your existing customer details online.

Coloplast Charter can offer you support on your products and routine, as well as ensuring you have the products you need delivered directly to your door. We are with you every step of the way.

Order Ostomy products

Order Ostomy products

Whether you use a Dansac, Hollister, Convatec, Coloplast, Pelican or any other manufacturer product, you can place your prescription request online in minutes, we'll handle the whole process for you.

Order Continence products

Order Continence products

Coloplast Charter supply catheters available on prescription. You can place your order prescription request online in minutes, we'll handle the whole process for you.

Coronavirus update

Coronavirus update

In these unusual times we wanted to reassure you that we are working hard to keep things as normal as possible for you, our customers.

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Telehealth service CQC regulated

Telehealth service CQC regulated

As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC regulation to include our Telehealth services.

These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.

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