Please wait, while the page is loading …

Advice and Support

In addition to providing a high quality delivery service, Coloplast Charter also provides customers with ongoing support and advice. Our Telehealth Advisors are a trained and experienced team who can help with any questions, concerns or issues you may be having with your routine. 

 

The team can provide product and lifestyle advice on a number of topics including hydration, getting out and about, travelling and returning to work. If our team uncover an issue that they are unable to resolve, they will refer you back to your GP or Specialist Nurse.

Ostomy Support

Ostomy Support

Getting on with life with a stoma isn’t always straightforward, but with guidance and support you’ll soon build the confidence to live life to the full.

Catheter support

Catheter support

Achieving success with ISC really is all about seamlessly fitting it into your everyday life

Bowel support

Bowel support

Around 6.5 million people in the UK have some form of bowel problem. Without proper treatment, bowel issues can seriously affect your quality of life.

New to Coloplast Charter?

New to Coloplast Charter?

If you're new to Coloplast Charter you will need to register for an account before you can start ordering your prescription products with us. 

Telehealth service CQC registered

Telehealth service CQC registered

As part of our commitment to provide appropriate care, we have been successful in extending our Coloplast Nursing CQC registration to include our Telehealth services.

These Telehealth specialists are experienced in providing product and lifestyle advice to patients with intimate healthcare needs. There are robust processes in place to monitor the non-clinical advice they provide, with clear escalations back to your services when needed.

Back to top