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Coloplast Charter takes ordering and delivery one step further

A delivery service you can rely on

Reliable ordering and delivery is our main promise. We ensure you receive your products when you need them and at a time that works for you.

An extension of the NHS care

Together with the NHS, we deliver outstanding care. We work with your GP and healthcare professional to ensure your care journey is seamless and straight-forward.

We are here for you

Your health and quality of life are important to us, and we are here to support you, wherever you are with your care.

We are committed to sustainability

Coloplast is committed to supporting a sustainable future, leading the way as the world’s most sustainable MedTech company 2023*. We continuously aim to reuse and recycle from production and operations to delivery of your products.

Stoma bag cutting service

The right-fitting stoma bag is key for preventing leakage and keeping your skin healthy. We offer a stoma bag cutting service to Coloplast Charter customers, so you receive your bags pre-cut and ready to use.

We speak your language

If you’d rather order by telephone in your preferred language, our Customer Service team can help you. 

With access to over 160 languages, including British Sign Language (BSL), just call us on 0800 132 787 and let us know your preferred language to place your order.

Or you can choose to book a call at a time that suits you*, just email help@coloplastcharter.co.uk , letting us know what time works for you, your preferred language, including BSL by video call, and we’ll be in touch.

*We can call you back during our standard opening hours: Monday through Friday, 8 am -6 pm, and Saturday, 9 am-12.30 pm.