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Prescription Charges and Payments

All information on prescription charges is available on the NHS website.

Useful links

All the information you need is available on the NHS website, explaining if you are exempt from paying or how to get a prescription prepayment certificate (PPC) which saves money on prescriptions.


Prescription charges

Free Prescriptions

Medical Exemption

How to get a prescription prepayment certificate (PPC)



If you pay for your prescriptions over the phone:

How we process payments by card:

Please note that we offer the option to pay by credit card over the phone for prescription orders. When choosing this method, your card payment will be held as pending and charged once your order is dispatched. Should there be any delay exceeding 7 days, the pending payment will be cancelled, and we will charge you when your order is dispatched.


A short guide to your rights as an NHS patient with intimate health needs:

The government is committed to giving everyone greater choice and empowerment over how they receive their healthcare. These guides set out some of choices available to you through the NHS. It explains:

  • When you have choices about your healthcare

  • Where to get more information to help you choose

  • How to complain if you are not offered a choice