What to do when problems occur with your stoma bag while out of the house?
Problems with your stoma appliance?
If you have a problem with your product, you can call our Coloplast® Charter Advisors directly: 0800 783 1434. They have a lot of experience with dealing with a myriad of different situations and can probably help you with some calming advice.
If leakage happens ...
If a leak does happen when in a public setting, it can feel like a disaster. But you can take some of the stress out of the situation by preparing yourself. You may be able to handle the situation discreetly with a quick trip to the toilet. If you need help though - What will you say? Knowing what to tell a waiter in a restaurant can reduce your panic greatly. Simply explain that you have had a medical crisis and need access to the toilet, and perhaps towels, disposable bags or other supplies.
There should be no need to explain details – in most cases the words "medical crisis" is enough to get the immediate assistance you need.
Have a friend on 'speed dial'
It can be extremely supportive to have a friend, or a relative, that knows about your stoma, on call in case something unexpected happens.