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It's simple to get the right fit

It's easy to receive your stoma bag pre-cut, watch our nurse Angela’s guide to creating your template for the best fit and follow the instructions below.

Do you need a new stoma bag cutting template?

Check your fit with these simple steps:

1. Remove your stoma bag and clean the area around your stoma, then take a new bag and remove the release paper. Put the bag to one side with the adhesive facing upwards. 

2. With the writing side of the release paper towards your skin, place over the stoma. You should be able to see 1mm of skin around the stoma, if this is the case the template is accurate. You can use a mirror to check. 

3. You will need a new template if the release paper is touching the stoma (too small) or if there is more than 1mm of skin exposed around the stoma (too big). 

Register for Stoma Bag Cutting Service in 3 easy steps

Cut & check

Cut the template out as carefully as you can. Preferably use stoma bag scissors if you have them or a sharp pair of scissors. The fit should be snug.

Fill out your details and submit to Coloplast Charter 

Add your details to the ‘Personalised Template’ section – we only need your name, date of birth and address. Take a picture using your phone and submit via the button below.

Good to know

Do I need to submit a new template if I usually order over the phone?

No, we already have your information saved and will add it to your first online order. 

What if I need to submit multiple templates?

You can submit multiple templates if needed. Please highlight which products each of your templates relate to, so we can update them accurately for you. Should we have any questions regarding your templates we may contact you via email or phone. 

Will my template be used for all future orders?

We will save your template information and use it on your orders until you submit a new template. But remember, it's a good idea to regularly check your template to make sure that the bags you receive are the perfect fit to your stoma.

What if I submit the wrong template?

No worries! Simply repeat the process of measuring your template and submit it via the button above.  

Can I still post you my template?

Yes. If you’d like to post your template in, please use the following address: 

FREE POST COLOPLAST CHARTER
Business Support Services
Coloplast Charter
Nene Hall
Peterborough Business Park
Peterborough
Cambs
PE2 6FX

Is cutting service free of charge?

Yes, receiving your bags pre-cut is completely free of charge.