Core Benefits of Coloplast Charter
View some of the core benefits of the Coloplast Charter service below.
Please note: the online and email support programmes are currently only available for consumers ordering ostomy and catheter products.
Welcome call from one of our experienced CQC registered specialists*
As well as ongoing support, we are here to help you overcome any challenges you may face with your daily routine. Should we not be able to provide the support you need, we will direct you back to your nurse or G.P.
Unique online and email support programme
A dedicated resource of information for people like you. With advice, tips and stories from experts and other users, so you know that you are not alone.
Regular Health checks through our email programme*
Through the email programme we will regularly ask you to take a simple ostomy check, or ISC check, it will help you to identify if you are developing any issues that you don't need to put up with - we will arrange the support you need.
Easy ordering of your products
The quickest and easiest way to order is online, or you can speak directly to one of our experienced specialists, who are there to help you.
Reliable, flexible, and discreet delivery to your door
You never need to worry about your delivery again, the moment you place your order we do everything else. From collecting your prescription, to keeping you informed of your order and delivering it straight to your door.
In addition to your prescription items we provide a range of complimentary products to enhance your routine.
* Our telehealth team is registered with the CQC (Care Quality Commission) who independently monitor the care we provide.
However you choose to place your order, we take care of everything for you. From requesting your prescription from your GP to delivering your products discreetly to your door.
By subscribing to our Electronic Prescription Service (EPS) your GP is able to send us your prescription electronically making the process much quicker.Learn about EPS
UK Modern Slavery Act
Coloplast supports, respects and protects internationally recognised human rights including labour rights as made operational with the United Nations Guiding Principles on Business & Human Rights and as framed in the United Nations Global Compact, which Coloplast has been a member of since 2002